FAQs

We would be more than pleased to pack for you. Of course, you can do it yourself, and we can provide the necessary number of materials. Our professionally trained packers, on the other hand, will be able to pack everything significantly more quickly and securely than you will be able to because they do it every day. Simply get a quote from us to complete all or part of it.

We’ll talk about this with you once the quotation is ready. Our estimators are highly skilled in estimating move quantities and the amount of space they will occupy on the truck or vehicles. The time required to load up your belongings will depend on a number of factors, including this, the amount of crew members, access, and any specific items.

Even now, a lot of transfers are still planned to be finished on Fridays, when it might be challenging to contact banks, agents, or solicitors. We’re accustomed to that, so we’ll do our best to be accommodating. While we make every effort to avoid it, there are situations where we may have to charge overtime or additional hours (as stated in the quotation). In these cases, we also provide a Delay Charge Waiver, where you can pay a little fee to cover this risk. If you have been provided a postcard through your door this will have a code for a FREE delay bond which will cover you for any hold ups on the day of your move.

Our staff will remove your belongings from the loft for you, provided it has been examined, quoted for, boarded, safe, and has adequate access and lighting.

In order to become part of the Direct Moves team you must be polite and calm as we are dealing with the public in a stressful time of moving home. Direct Moves thrive on recommendation as a local family run business. Each team is fully trained to high standard. A lot of the team have been working with Direct Moves for a number of years and we will always ensure a high standard of customer service throughout your moving process.